Control Pc via Android

Tired of leaving your laptop or tablet at home with remote desktop to control your computer so that you can retrieve important files while on the road. No problem as long as your using your android phone.
These new remote desktop application is a must have for the technician who always wants to be portable. Each software is unique and it's up to you to decide which one works better. Your choice.

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Click & Grow

Want to have a green thumb while your still online. Try click and grow and easily have a green thumb while still being able to do the things you love to do.

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NSA Proof your phone

I don't know if it works, but it beats not knowing that it doesn't work. When you have the NSA listening and watching your every move. Who knows if they already found a way to undo this tweak.

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Slow DSL speeds info

Having slow DSL speeds this is what you should be looking for when your having slow DSL problems at home.

1. Check your computer

        -Reboot by turning your computer and modem/router off and then back on again. Simply rebooting solves most connection problems.

2. Check your web browser

        -Clear the cache (temporary internet files) in your web browser, clear the cookies in your web browser.

            http://www.att.com/esupport/article.jsp?sid=KB401539

            http://www.att.com/esupport/article.jsp?sid=KB401516

3. Check for electromagnetic interferences

        -Relocate the modem about 2 feet from anything electrical.

        -Make sure no speakers, cordless phone bases, subwoofers, or big screen TVs around the modem

        -Move, unplug or turn off any halogen, neon, and/or florescent lights nearby.

4. Check your connection

        -Make sure DSL line filters have been installed for all devices using the phone line.

        -Measure your connection speed at our speed test site. You can run speedtest using these websites: www.speakeasy.net orwww.speedtest.net. After running speedtest, compare the results you are getting with the level of service that you subscribed to. Below is the acceptable download and upload speed for each plan:

            - DSL Lite (up to 768)

              download speed: 224 Kbps down

              upload speed: 64 Kbps up

            - DSL Ultra (up to 1.5)

              download speed: 800 Kbps down

              upload speed: 128 Kbps up

            - DSL Xtreme (up to 3.0)

              download speed: 1.56 Mbps down

              upload speed: 256 Kbps up

            - DSL Xtreme 6.0 (up to 6.0)

              download speed: 3.04 Mbps down

              upload speed: 320 Kbps up

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More Remote Software Link

Tired of the looking for the right remote software online. Here are some more wonderful links that can some day be useful to you and others.

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Showmypc
Screenleap
Teamviewer
VNC

Auto Sign-in after Updates

Here's a great way to enable or disable the sign-in automatically after Windows forced updates. This is a great idea for those user's who hate always to be interrupted doing Windows updates, or for any user who wants to secure their computer, your choice. 

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Phone Charger with Case

I always love to go portable and every once in a while when I discover a new item on the market, I let everyone know. This device is a keeper because not only does it come with a handy case. But it has a built in charger where ever you go. I just hope it's durable enough to withstand being dropped on a daily basis.

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Magnetyze

These new charging stations will hopefully change the way you charge you phone daily. Not only does it remove the option to connect the power cord to your phone. But it makes it easier to charge your phone.

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Death of the Desktop

Two companies are pushing hard to kill off the desktop and if this moves forward, we can be looking at a very different future without desktops all together. If Google and Vmware make it possible, your next computer could possibly be a chrome book.

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Google Account Access

You may want to review all your linked accounts in Google from time to time and after you read this article you'll be aware that most of the times its not good to link accounts together. I don't want to start a panic but you should be concern.

Google Permission Link

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Chromebook OS Troubleshooting

Recently purchased a Chromebook and now want to be able to troubleshoot it's basic problems. Well a few technicians have made it simple to figure out what's wrong and hopefully one day it will help you.
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Auto Blinds

Now adjusting your home blinds can be automatically controlled via smart phone or automatically depending on your current settings. It's a great product and I can see a new beginning for the home users. Check it and pick up a Jalousier for under $100-. I am sure you'll get your money back.

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OS X Beta

Want to sign-up for OS Yosemite Beta. Here's how and for those user's who don't. Well let's just say you'll have to wait until the OS comes out to see what's new.
It's a great time to review, trouble shoot and learn what's new with this OS coming out soon.

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Dell Warranty void

Dell users be warned if you install VLC or KM Player on your computer, Dell will void your warranty. The excuse that Dell is using is that the software overrides Dell's manufacturing specs and damages the speaker. So if you install the software, you void Dell's manufacture computer warranty. Sound ridiculous, yes it as and as for the software makers response. It's that Dell is building computers with poor quality speakers.

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Fast ISP

Looking for the fastest ISP in your area. You can stick with Comcast in which in many cases will be your fastest ISP provider in your area. But in areas where in doubt your best bet is to start here and check out the forums for customer reviews and opinions.

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$100- Tablet

This new Windows 8 tablet is about to change the tablet market and push Windows 8 to users. Not only will they be stuck with an inexpensive tablet, but have Windows 8 on it to use it daily. Will the consumer market like it or not will be a great challenge for Microsoft. But regardless is still a great deal for a bargain price.

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Facebook Ad Scam

I wish this wasn't true but as a recent ad subscriber, I can't really say running any Facebook Ad's has change my new business leads. You be the judge.

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EventSentry Light

Hate the Windows version of system monitoring. Here's an excellent add on to Windows that manages and monitor logs. It just makes it more richer and easier to monitor.

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Forecast.io

Looking for weather around the world. Check out this new site that makes it possible giving you more detail information that ever before. You might just enjoy getting more from the weather.

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Tinder

Looking for a new matchmaking application to make your social life more interesting. Tinder is starting to look real good now. Starting from the campus grounds, now it's going international and soon it will be global. Give it a try, you never know.

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Solar Socket

Need to charge your phone on the go, why not charge it with a windows solar charging device. All you do is attach the solar device onto a window facing the sunlight and just plug your phone to the solar charger and your device easily charges. Convenient and simple to use.

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Parcel

New delivery service promises that you'll be home when package is going to get delivered. Now missing a package will be a thing of the past. You'll know when and where your package arrives. Unfortunately it's just available in the NYC areas, but only time will tell when it reaches other areas.

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Key Me App

I don't know still if this is a real application and if it is what they say that it is, but per the application if you loose your keys and need to make a copy of the key. It will cost you almost $10- to get a copy of your keys made. I just hope your key doesn't get hacked.

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Remo More

Looking to optimize your system check out this freeware to speed up your internet, startup, one click maintenance and enhancements. It's a great utility for Window lovers.

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Fix a broken Cat clip

Frustrated that your category cable clip is broken. Here are a few great tips to fix that problem so that you don't get upset. There are not the best fixer uppers but it beat replacing the cable all together.

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Home Value

Trying to sell your home but can't figure out if your getting a good market value for you home. This site will give you homes in your area pricing plus an estimate market value for your property.

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S.M.A.R.T>

Monitoring your hard drive is serious business. If you not doing regular backup or monitoring your hard drive status, you can be a victim of having a failed hard drive or lost backup. Your best bet is to understand what SMART does and why you should be concern.

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Best Broadband

Looking for the best broadband to connect to the internet. Here's an interesting website to visit to see what's the typical user download experience in your area. This can help you narrow down what to expect in a particular area your visiting for internet download. A must go to site for the every day traveler.

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Pc Hardware Buying List

Tired of buying motherboards and computer accessories that just don't play friendly with other products. Well Pudget Systems narrows your choices on which is the best on the block and hopefully now you'll buy good computer hardware for you system to work right.

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Chromebox

Google recently launched a goto meeting bundle that takes video conferencing to a new level. Since Google already perfected the technology a while ago, all they had to do is market it and sell it to the business world.

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Chrome Office Suites

Ever wonder how Chrome OS Office Suites works? Simple it uses various Office suites from various companies to give you one complete Office suite. Without it, Office would be hard to compete with it's leader Windows Office.

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Park Mobile

Here's an easier way to park via mobile. It's a modern way of parking so that you don't run around and go crazy looking for change. All you do is register online, install the application on your phone and the next time you park with Park Phone Go you just enter your space number and for your parking space. It's that simple and easy to do.

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Nuclear Attack Hideout

Ever wonder where one can seek shelter should a nuclear attack take place. Well the US still does these studies and still consider the risk.
Here is some information, in case you wanted to know as well.

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Webcam Alert

Worried that your webcam is quietly recording you while your not using it. Here is an easy way to find out what programs you have installed that's access you webcam to record your or broadcast you while your not using it. It's a good way to protect your privacy.

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Process Explorer Update

Now this great software not only give you real time information about your computer but it now comes with Virus Total so that you can monitor viruses. This add on feature for viruses is a plus and will now be part of my tools used on a daily basis to fix computer. It should be yours too.

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Restart Taskbar or Task Screen

Windows 8 has changed the way you do things when Windows starts acting funny. Instead of re-booting the system when your computer is acting funny. Try this hidden command which is Cntrl + Shift + Right Click from the taskbar and all you have to do is highlight explorer and do a restart.
Hopefully when it restart's everything should run as usual.

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Win 8 Update

Having a problem showing the Windows 8 update. Here's is what you need to do so that you can install the Windows 8.1 update on your computer.

Tip
Type in the run command "wsreset.exe" and re-boot computer and now you should be able to do the Windows 8.1 update.

Malicious Software

Ever wonder what is malicious software and why you should be concern? Let's just say it's Microsoft way of making sure your computer is not infected with malware and if it finds any it will delete it and remove it after you re-boot.

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Pc Maestro Inc

Looking for computer help?

Need help to remove a virus?

Need help to remove malware?

Looking for computer support? 

Need help to cleanup your computer?

Looking for a monthly or annually maintenance program?

These are the few services that Pc Maestro Inc are offering to you.

Here is more information on the company Link

We believe that good business starts by keeping everyone happy.

Disable Office Personal Info

You ever wondered how anyone can remove personal information from Office documents? Now that Microsoft has gone mobile, many user's are concern with their privacy and personal information leaking out on the web. In order to control privacy you'll have to tweak your Office software to disable the personal information memo. In doing so, now you can send documents to anyone without leaking personal information out.

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Get Thumbnails back

Here the easy way to get your Photoshop thumbnails back. Microsoft a few years back allowed all thumbnails to be viewed and now they don't do it any longer by default. If you enjoy that feature than it's time to turn back the clock and return your thumbnails.

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MAC remote access

Have a MAC and wondering how you can get free remote access. Here are a few tricks to get your remote access working using MAC friendly software. It shouldn't take you that long to be controlling your desktop.

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Router Setup Reminders

Here are a few things everyone should do once they purchase a new router and set it up on a network. Not doing so can risk your network and your data from being compromised.

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Air Watch

Looking to secure your mobile devices in the corporate world. Air Watch is what you've been looking for and soon it will be acquired by Vmware so it will be very interesting to see what new things both companies will do together.

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How Long do Hard Drives Last

This is a hard question to answer and if you find someone who give you a good answer let me know. But here's the scoop from a top backup provider. You decide for yourself.

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Electronic Cigarettes

Lately the new electronic cigarettes are becoming big sellers to people who claim that they stop smoking. Although I've seen a lot of people using it. The urge to stop smoking after using the device has it's up's and down. The majority results I see first hand is that some people still can't kick that bad habit.

With this comes your everyday hacker to get your most out of your e-cigarette. So if your in it for the good or bad, now hackers have given you the ability to pimp out your e-cigarette the way you want it.

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KolibriOS

KolibriOS is an exciting OS that boots in less than 10 seconds thats only 6 mb big. This open source program has been been out for some while and it's pretty powerful. enough to fit in a floppy drive. If your looking for a powerful OS suite this is a great OS to take a look at.

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Online audio converter

The next time you need to convert an audio file try this new site to do all your conversions online. No need to install any software. Everything is done online so that you can just save your new converted audio file to your computer. Worth checking out.

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Unenroll

Here's a new service to unenroll you from other user's mailing list. All you do is install the application and enter your email address and the software searches online for any mailing list. You decide later if you want to unenroll yourself from that list. Simple and easy to do.

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Win 8 things to know

Here are some few items you should know about Microsoft's new operation system and when compared to prior versions how things are just quite different than before.

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Open Source Books

There has been always a long debate on making books free. Now students are taking a stand and trying to make all books free so that everyone can take education to the next level. But tycoons like Barnes & Noble will never give up their share of the profits from controlling school text books.

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Typeform

I always believe that in order for your business to grow you need to cater to your customers and clients and by doing this it's always helpful to create customer feedback via surveys so that you know what your customers want and how you can service them better.

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Schedule Meetings International

In this day in age businessmen need to keep track of their appointments where ever they go. In the past if you had appointments you would use outlook or a similar portable appointment calendar. With this comes the international meeting calendar so now you can schedule your appointments where ever you go worldwide without trying to figure out the time schedules.

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Track Personal Fitness

Looking for personal fitness software to track your progress while weight training or staying fit. This program is catered to show you your everyday habits with ultimate goals.

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Unchecky

Tired of your computer installing unwanted programs. This software makes sure that you only install what you wanted to install on your computer and prevents other third party software from sneaking into your computer. A must have for users who don't know better.

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Cloud Malware Scanner

Looking for a new malware scanner. Why not try Crystal Cloud based malware scanner. Now securing your computer from malware attacks will be done immediately.

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Email Ip Leak Test

Want to make sure your email is secure that receivers can't figure out where the message came from. You need to test your email with this leak test verify what comes back.

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Secure Instant Message

Ever since the NSA monitoring was uncovered a lot of new companies are profiting from new software to secure privacy. Here's an Android & iOS application to secure messages and block out means for monitoring.
In my eyes all that this is going to do is advance the NSA software monitoring techniques. You decide.

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Link for Android
Link for iOS

Crack the Code

After 20 years a dying grandmother's code was cracked online in only 14 minutes. What this tells me about today's technology is that we have come a long way because of the internet. And now anyone can easily solve problems online. Code cracking is just another challenge on the net.

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Where to store batteries

Here's the ongoing controversy where to store batteries. I don't know which method makes sense but in a technological world where all electronic devices needs power, there needs to be a better solution and method to store batteries.

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Microsoft Calls

In recent months I've been hearing rumors of unknown individuals who are calling themselves Microsoft employees and are calling new potential customers regarding their computer viruses.
Well here is the scoop and why you should be concern.

In a brief summary all that you need to know is that they are not Microsoft employees and can be considered a scam. So be careful and only trust support from people that you contact.

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Best Hard Drive

Looking for the best hard drive to store your data files. As per Blackblaze the famous data store provider you best bet is to buy an Hitachi drive and it sure to beat Segate and Western Digital any day.

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File Examiner

Want to examine two files and note the differences between them. This software is plus and saves you time and money seeing which file you need the most. Great for cross examining files.

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Nutcache

Tired of buying software to do your invoicing and manage your expenses. Try it now for free with Nutcache. The great thing about this software is that you can create your own invoices and then link them to your favorite payment websites for payment. Worth checking out.

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Registry Editor

Looking for a registry editor to access the registry even from a guest computer. This software does wonders even if the computer is blocked.

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Correct Grammar Mistakes

Here are some great Chrome extensions to fix your grammar mistakes once and for all. It's not always a good idea to send emails and text messages to co-workers, clients and customers with grammar errors. These extensions are here to help your resolve your misspellings.


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Ginger
Grammerly Lite
After the Deadline
Spell Checker
Grammar Base 

Cloud Convert

Here is a better way to convert files to other formats via cloud. Now as technology changes all you have to do is convert these files over to the new technology so that you can easily read them where ever you go. Give it a try and start converting now.

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Sharable to do List

Looking for a different to do list that can easily be shared. Well All Things believes that items can be shared so that everyone remembers what to do.

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Windows Experience Index

Looking for the Windows Experience Index and wonder if Windows 8 still has it. Well it's unfortunate that Microsoft removed this utility, I guess user's were not truly interested to see if their computer performance was at it's peak because the benchmark was not that accurate.
Regardless if your still interested in getting these stats from your computer, you now can download it for Windows 8 and benchmark your new computers performance.

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Wi-Fi Detect

What is Wi-Fi Detect and why are so many new devices now using it? Let just say this is the new easier way to connect to other wireless devices that are already connected to the internet. It simple and an easier way to connect device online.

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Hard Copy Backups

Today's new digital world brings new technology and new ways of doing things when to compared to just a few years ago. Now I love technology but what would happen if one day everyone was hit with a virus and all our online data information was lost. Sure we have our cloud backup to save us from disaster. But if that failed, how can you prove that you own what you own and you have what you currently have. It might seem like a pilot for a new movie, but it's not.
Today we live in a society where it's alright to get paperless statements from the same guys that recently caused our economy melt down. Are you risking your entire life savings or existence on these guys, again?
My deep thinking is not to scare off people from the new technological age but to make them aware that it's not a bad idea to keep a hard copy of bank statements, mortgage payments, car payments, investment summary, etc. on hand. You never know when your going to need them or when they would one day be useful.
Identity theft is a may concern why many people go paperless. But in reality, your making it way to easy for someone to erase you from society should we ever have a technological melt down.
My advice to others is to make several backups of your financial information, have hard copies of bills and year to date balances. And don't ever take for granted on how far we have come in the technological era.

Super Backup

Here's an android backup application that helps you backup all your phone information to either an SD card or Gmail if necessary. It's a sweet utility to make sure that all your information is backed up and saved properly.

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iAntivirus

Looking for MAC antivirus software here's your chance to download free software for your MAC machine so that it's always protected daily.

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iTunes Link

Apple OS Beta Free

Apple just recently offered it's premium beta version for free to all user's who want to experiment with their new OS. This is the time for developers and non developers to see the new OS features and new tweaks without any premium price. I hope this is Apple's new way of convincing many users to join the Apple community. Just hurry up, no telling how long this offer will stand.

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Microsoft bets on XP Disaster

It's sad that this big software giant is going this way because it just showing how little they valve the product that they sell. Ending XP earlier and pushing new software on it's current customer will irritate many. Microsoft years of being the best on the block is over and if they're smart, they would do whatever it takes to keep it's current customers. It's only a matter of time before another software company takes over. Maybe Microsoft should start looking for new ways to make money and stop killing something that still works.
But in the end what this means is that April 8, 2014 is that last days for XP.

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Block USB Ports

Now your entire network environment can easily be protected with the right USB Blocker tools. All you do is insert these devices into a vulnerable USB port and your done. See how easy and simple it is to do. Security at it's best.

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Block Network Ports

Having problems in remote locations where user's tend to do get unauthorized access to your network or system. This company is doing something about it and helping you protect your network.
Take a fight back with unauthorized users.

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Finsix

If your tired of walking around with a laptop charger, here's a new device that's going to hopefully change your attitude. Not only is it less bulky but weighs less too.

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Smart Ring

It's pricy but something tells me that this ring is going to change how we now receive alerts via text and emails.

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IRS pays for Xp support

Recently the IRS got hit with not catching up with it's current migrating to Windows 7. The end result is that they have to cough up a big support fee to Microsoft for another year until they finish catchup. In fact if your a big business you can do the same but it's going to be costly.

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Coca Cola uses

Here some great uses for the all american favorite soft drink Coca Cola. You'll be surprised on what you can do with Coke and maybe after reading this you'll probably change your mind on drinking it.

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Disable WPS

If you currently have Wi-Fi you should check it to see if WPS is disabled. You'll be surprised to find out that Wi-Fi protected setup is insecure. So for now your best bet is to disable it, until the manufactures come up with a fix.

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Apple Touch ID

Apple had good intentions on coming up with a data protection service for their products. It's unfortunate that some hackers had to take it for a test drive and prove how useless it's anti-theft device is. I just hope that they can beef up there security measures.

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Internet Error Codes

Always wondered what those internet error codes mean. Here is the answer to some of your questions when your internet browser goes bad.

Types of Errors.

Error 400 - bad request.
Error 401 - unauthorized request.
Error 403 - forbidden.
Error 404 - not found.
Error 500 - Internal error.
Error 501 - not Implemented
Error 502 - bad Gateway
Error 503 - Service unavailable.
Error 504 - Gateway Time-Out
Error 505 - http version not supported/ DNS Lookup Fail/unknown host
Error 500 - 599 - Server Errors

Disable Metro Suite

Need to get Windows 8 back to where your in control of your computer system. Try this software called Disable Metro Suite and turn back Windows to what it should be. A real computer system without Metro non sense.

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Cheap Airline Tickets

Taking a trip to paradise or need to take a flight to visit some family members and love one's. Here are some great tips to get your cheap airline tickets.

Tips:
- Traveling try booking 3 to 12 weeks before your trip to get the best rate.
- Use Bing Traveler to locate the best rate.
- Fly in the middle of the week for cheap rates ex. Tuesday and Wednesday
- Fly early in the day like 4 am.
- Check these search engines for cheap flights daily Link
- Dead Zone Season for Airlines giving you the best rates  

• January, after the 7th
• February, excluding Valentine’s Day
• September
• November, first two weeks
• December, first two weeks

More tips see our cheap flights link

Online Backup Reviewed

Here's the review for online backup. It's not bashing other vendors but it gives you the results of the best feature that they currently offer when compared to other online backup companies.

1- CrashPlan - it's not number one because it's great, but if you consider pricing important. Then CrashPlan would be your first option on savings.
2- Carbonite it's still in work in process if you don't mind slow uploads and bandwidth throttling speeds.
3- Mozy use to be very popular a few years back, but that all changed when it dropped it's unlimited plans and started a tiered plan in early 2011.
4-SOS Online Backup, it's not the cheapest when compared to apples and oranges. But it has a continuous data backup feature that backups a new version, the instant a file is changed, not seen elsewhere.
5-Linedrive is the military grade AES-256 program with competitive pricing.
6- Bitcasa are making small but important movements and in time I hope that they will be better.
7- Backblaze - if your worried about complicated or confusing online backup, this company will take that fear away.
8- SpiderOak - it's a unique refer a friend program that can get you 12 GB free.
9- SugarSync - if you want more than an online repository for safety, you'll like this one.
10- Acronis True Image Online - you can backup 5 computer images online with one account.

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What is Cryptolocker

What is Cryptolocker and why you should be concern? Well let's just say it's not a good thing to get onto your computer and if your computer gets infected it's going to cost nicely.
Cryptolocker is a new type of malware that once your computer is infected, it will demand money from you in order to remove it. Not a good thing if your in the middle of something important while computing.
There are a few software's in the market that will help you fight it, but nothing is fool proof.

Later on during the year, I plan to purchase a license product that helps fight against CryptoLocker attacks.  Feel free to email me at support@pcmaestro.us for more information.

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Reset Browser to Default Settings

Every once in a while when your web browser starts acting up or it has been infected with a virus and the virus was removed. It's a good idea to reset the browser settings.
Malware and viruses have many times affected what's currently showing up on your web browser. So by resetting the web browser, everything goes back to it's original state.

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PS4 Teardown

Recently purchased a PS4 and now you want to know how to dismantle the unit, just in case it ever breaks down and you can fix it. Easily done with these instructions.

Links
Technician breakdown Link
Disassemble Link
Easy Fix Link

LG Self Healing Phone

You'll be amazed on how this LG G flex smartphone puts up with daily scratches and bending. For a smartphone it's a new way of life to live longer.
Check out the video and if you have the extra bucks do the test's.

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Free Domain for Life

Can this be true? Can you really have a free domain for life. Well this domain re-seller makes you think so as long as you renew your hosting site witth them, they will renew yearly your domain name for free.
Prices start at $3.20  a month and it's not bad if your trying to save a few bucks a year on the domain name renewals.

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Note use coupon code    WEBMAG25 

Lego Math

For those parents that hate lego, here is some good news that will make you change your mind of giving your children more lego accessories. Lego if used in a mathematical way. Can teach your child math. If your children hate math, this is a good way to strengthen their skills. So keep those lego's coming.

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Kashoo Accounting

Get ready for the new generation of Accounting that is cloud based and has tons of extras. It's said to be even better than using Quickbooks and Excel. If you in the market for cloud Accounting. Give Kashoo a try and take accounting to another level.

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ShiftPlanning

Want a better way to organize your workforce from the palm of your hands. This great application works with Android, iOS and Blackberry. So now managing your schedules with staff and schedules is a thing of the past.

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Windows Update 8.1

Windows Update 8.1 has new recent changes when compared to Windows 8. The recovery console is now located in the Windows Update Menu and it sure makes things a lot easier.

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Seenive

Talk about bits and pieces on the web. Here is the new generation youtube via short clips. I think this is the beginning of something very interesting.

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Spy Dialer

Just got a call from an unknown number and want to call it back to see who it came from. Here's a cool way to dial back that call online without having the user know that you called.
If their voicemail has there company name or name, then you can easily playback their voicemail to see who it is.

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Scareware

It's no secret that some programs have been out for a while and telling you that's something wrong with your computer. When in reality there is nothing wrong. The full blame goes back to the software manufacture.
I try to stay away from companies like this because in the long run you can never trust their integrity. I believe that if there software is good, then it should sell itself and you don't need to give the user false alarms that your computer is infected. You decide?

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Different Types of Virus

There are various types of computer infections in the world that  when you get infected most technician's usually would tell you that you have a virus instead of something else.
In the computer world these are the types of computer infections you can get such as a Malware, a virus, a worm, a trogan, spyware, adware, keylogger, a bot, a botnet, a rootkit and ramsonware.
There all bad news for technicians when they appear on your computer. They not only take control of of how your computer performs but what it does on a regular basis.
Now If I was going to explain to a customer that they had a Rootkit, it could take hours or days to explain to them what a Rootkit does. Not all users are tech savvy to understand computers. So  telling a user they had a virus is more understandable since everyone does get a virus and most user's are aware what a virus is. This is the reason many technician call infections a virus. In the end your computer gets infected the similar way and is inaccessible.
For those user's who really want to know the various types of virus infections in the computer world. Here is the list with a brief explanation on what it does.

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