Many user's encounter this problem when they are trying to burn a CD or DvD. Which is that they can't delete the files ready to burn. Your fist step is to try to delete the files itself by using the Windows files utility. If that fails you can try to install a program called unlocker and it does a great job of releasing programs that are locked down by Windows utility. And if all fails your last resort is to go to the run command in Windows and type shell:cd burning. This will open up the burning Windows utility folder to delete the file by itself.
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